Frequently Asked Questions
To help you understand Code Cube better, we’ve compiled the following Frequently Asked Questions (FAQs).For any additional questions please get in contact.
To help you understand Code Cube better, we’ve compiled the following Frequently Asked Questions (FAQs).For any additional questions please get in contact.
In alignment with our commitment to data privacy and GDPR compliance, Code Cube implements a privacy-by-design approach and does not store any user or personal information. Our Tag Monitor is specifically designed to collect only essential technical metadata required for monitoring tag behavior and performance, ensuring both compliance and operational efficiency.
The dataLayer Guard employs a dual-approach system for monitoring dataLayer events while maintaining strict privacy standards:
We determine a subset of pages together including all page types and the complete funnel.
Yes that is true. Manual checks are no longer needed as Code Cube is always on without any human interaction.
Depending on your subscription, alerts can be sent via multiple channels like email, Slack, Microsoft Teams and WhatsApp.
Moreover it is possible to send alerts to different people from within- and outside your organisation. This allows you to alert internal stakeholders as well as for example your agency.
It is common to set a threshold of for example 5 or 10% on certain tags. The percentage can be changed at any time.
Besides rule-based and statistical models we also offer Tag Anomaly (Tag Monitor Premium or higher). This detects irregularities in tag firing patterns effortlessly and enhances the reliability of your analytics.
It is a normalized real-time dataset (a log of all fired tags with associated timestamp, number of hits) ideal for reporting. We would not recommend using this for alerting because you have extra Points-of-Failure.
Usually we make a link between the Google Cloud Platform BigQuery dataset and your own Google Cloud Platform project. This gives you the most control over the data. There are also other possibilities depending on your architecture.
You certainly don’t need a developer. Code Cube is extremely easy to implement and configure. Integration takes literally a few minutes by adding a short piece of code to your tag container.
No, the dataLayer Guard does not require any JavaScript, pixels or whatsoever to be added to your site.
We built our own agent/browser that simulates a visit which has the same impact as any other average visitor has.
For the Tag Manager Monitor we have to install a small script. The impact on the loading time is minimal because the script is only executed for a random sample of your traffic usually 5 or 10%.
The Tag Monitor requests are around 400B. This is about the same size, or even slightly smaller than Facebook (700B) or Google Ads (602B). For 90 to 95% of the visits the loading time will be the same.
Yes we use the API of Google Tag Manager.
For other tag management systems we use a different type implementation if no API is available.
Yes, if you use Google Tag Manager for mobile apps, it will be also monitored by Code Cube’s Tag Monitor.
Yes, we charge a small implementation fee which can be found under the subscription type at the bottom of each product page.
This fee is not covering our costs to set up your account but shows your commitment regarding the desire to use our services.
Unless specifically agreed otherwise, the duration of the subscription is one month.
Of course you can. Please send an email to support@code-cube.io and we will process your request. The changes should take effect within one month.
You can cancel at any time with one month’s notice by sending an email to support@code-cube.io. The email should state which modules and per which date you want to cancel. Within 24 working hours you will receive an email from us confirming the cancellation.
The cancellation will only come into effect if there are no invoices overdue.
We accept bank transfers, all major credit cards and Paypal.
We also offer local payment systems (so called bank redirects) like:
Yes, you can pay also per 3, 6 or 12 months.
No there aren’t. It is also not possible to overuse as each subscription time has its maximum quotas for usage.
You don’t need to add specific tags to be monitored. Actually all tags will be monitored by default, no matter how local or exotic the tag might be.
If needed you can exclude specific tags from being monitored.
Real-time but if that is not preferred we can also sample it if necessary.
It is possible to exclude specific tags from being monitored and also we can set different thresholds or modify the alerting based on your requirements.
A specialised technical agency can in some cases help you to overcome slow tags for example by implementing them server side. We can get you in touch with such agencies and our representatives that are skilled in this matter.
Yes that is true. Nothing needs to be done the Tag Monitor continues working and will check the new tags and triggers as soon as they are published.
Making a distinction between different device types and browsers is definitely possible.
Yes this unique feature allows you to check for example the shopping cart and the order process by entering scenarios.
Yes, this is possible. Code Cube can basically use any type of Regex.
Changes can be made easily by you, your marketing agency or any of our partners via the portal.